Enterprise ImplementationsRichard Freedman

Selected work

A first for UK government: a fully cloud-based mobile device service

Organisation type
Three UK government agencies
Type of change
Delivery at scale
Role
Senior Project Manager

65% licence discount, 30% lower support costs

The challenge

Three agencies needed a single, secure way to manage mobile devices for over 20,000 users, delivered as an outsourced managed service, as they replaced BlackBerrys with iPhones.

What I did

  • Ran the vendor review and recommended a proof of concept, then a live pilot (VMware AirWatch, Azure hosting, cloud identity management, VPN to back-end systems).
  • Worked with security on penetration testing and approval.
  • Gathered and agreed requirements across all three agencies.
  • Wrote the business case with a full five-year budget.
  • Led the G-Cloud procurement and cost negotiations, and put contracts in place for all three agencies.
  • Managed implementation and ITIL service transition with two third parties.

The outcome

  • Negotiated a 65% discount on licence fees.
  • Delivered a 30% reduction in support costs.
  • Over 20,000 users on the first fully cloud-based AirWatch service in UK government, with a total project value over £2.5m.

What this shows

Rolling new technology out to 20,000 people across three organisations is the same challenge as enterprise AI adoption.